Cancellation Policy

Consumers have the right to cancel this contract within fourteen days without giving reasons. 

The cancellation period is fourteen days from the day on which you (or a third party named by you who is not the carrier) have received the goods. 

myFoot UG (haftungsbeschränkt)
Hindenburgstr. 45
71638 Ludwigsburg


Please inform myFoot by means of a clear statement (e.g. a letter or e-mail) of your decision to cancel the contract. You can use the attached sample withdrawal form, but this is not mandatory. In order to comply with the cancellation period, you must send the notification of cancellation before the expiry of the cancellation period.

Right of cancellation

If you cancel this contract, we will reimburse all payments received, including delivery charges (other than additional charges arising from choosing a different method of delivery than the cheapest standard delivery offered). We will make the reimbursement without undue delay, and no later than than fourteen days from the date we receive notice of your cancellation of this Agreement.

We may refuse to refund until we have received the goods back or until we have been provided with evidence that the goods have been returned, whichever is the earlier. Any loss in value must be paid for if such loss in value is due to handling which is not necessary to inspect the condition, properties and/or functionality of the goods.

For the refund we use the same means of payment as used in the original transaction, unless expressly agreed otherwise; in no event will you be charged for this refund.

In the case of transfers already made and/or cash on delivery shipments, we require a bank account for the refund of the payment amount.

Inexistence of Cancellation

The right to cancel does not apply to the following kind of contracts:

Please avoid damage and soiling. Please return the products to us with the original packaging if possible, with all accessories and with all packaging components. If appropriate, use a protective outer packaging. If you no longer have the original packaging, please use an appropriate packaging to provide sufficient protection against damage in transit to avoid claims for compensation due to damage as a result of insufficient packaging. Please note that the arrangements specified before are not a precondition to effective exercise of your right of cancellation.

Sample revocation
(Complete and return this form only if you wish to withdraw from the contract) 

myFoot UG (haftungsbeschränkt)

Hindenburgstr. 45
71638 Ludwigsburg


Ordered on [*] / received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper).


[*] Delete as appropriate.